Insuring Vacant Property by Mike Reid

Vacant buildings present special concerns for property owners. In addition to the pesky bottom line issues, vacant buildings can be attractive to teenagers looking for places to party, or to vagrants looking for somewhere to get out of the elements. Vacant properties are attractive to many people who are up to mischief because of all things, the [...]

Your Own Personal Report Card

I noticed a magazine lately with the lead story entitled “Can ONE NUMBER help you delight customers ?”  It was in Fortune Small Business. Since I was in a doctors’ office and had the time, I read the article. It interested me since we are all in the customer satisfaction business, whether we want to [...]